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Shipping & Returns

Shipping / Return Policy



  • Standard shipping within the U.S. is FedEx two-day delivery.
  • Express orders are accepted until 3:00 p.m. (EST) for next business day delivery nationwide.
  • Most orders are shipped the same day.
  • Saturday delivery is available in many areas.
  • We are unable to ship to P.O. Boxes
  • Signatures are required on all deliveries so make sure someone is home to sign for your package. This is a Medicare requirement.


Boston Medical Products, Inc. warrants that reasonable care has been used in the manufacturing of all products. All products are warranted to be free of defects at time of shipment. For specific product warranties, please refer to product instructions for use.

Return Policy

Boston Medical Products, Inc. will accept returned items that are unopened in the original packaging. Please call our Customer Service Department at 800-433-2674 or 508-898-9300 to obtain a Return Authorization.

  • Returns accepted within 30 days from invoice date.
  • A Return Authorization is required for all returns.
  • All returns are subject to a 25% restocking fe
  • Merchandise credit only.